Shipping Policy
Welcome to Doyant! Below, you’ll find details about our shipping process to ensure a smooth and seamless experience for you.
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- During peak seasons or sales, processing times may take slightly longer.
2. Shipping Methods and Costs
- We partner with reliable shipping providers to ensure safe delivery of your orders.
- Shipping costs are calculated at checkout based on your location and the weight of your order.
3. Delivery Time
- Local orders within Egypt are delivered within 3-7 business days.
- Delivery times may vary depending on your location and unforeseen circumstances, such as weather or courier delays.
4. Tracking Your Order
- Once your order is shipped, you will receive an email with a tracking number to monitor the delivery status.
5. Shipping Address
- Please ensure that your shipping address is accurate and complete to avoid delays or undeliverable packages.
- Doyant is not responsible for shipments lost due to incorrect or incomplete addresses provided by customers.
6. Delayed or Lost Shipments
- If your order has not arrived within the expected timeframe, please contact us at info@doyant.com with your order details.
- We will work with our shipping partner to resolve any issues as quickly as possible.
7. Shipping Restrictions
- Currently, we ship only within Egypt. International shipping will be introduced in the future.
8. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order.
- We will arrange for an exchange or replacement after reviewing the case.
9. Changes to the Shipping Policy
- We reserve the right to update this shipping policy at any time. Updates will be posted on this page.