Shipping Policy

Welcome to Doyant! Below, you’ll find details about our shipping process to ensure a smooth and seamless experience for you.

1. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • During peak seasons or sales, processing times may take slightly longer.

2. Shipping Methods and Costs

  • We partner with reliable shipping providers to ensure safe delivery of your orders.
  • Shipping costs are calculated at checkout based on your location and the weight of your order.

3. Delivery Time

  • Local orders within Egypt are delivered within 3-7 business days.
  • Delivery times may vary depending on your location and unforeseen circumstances, such as weather or courier delays.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number to monitor the delivery status.

5. Shipping Address

  • Please ensure that your shipping address is accurate and complete to avoid delays or undeliverable packages.
  • Doyant is not responsible for shipments lost due to incorrect or incomplete addresses provided by customers.

6. Delayed or Lost Shipments

  • If your order has not arrived within the expected timeframe, please contact us at info@doyant.com with your order details.
  • We will work with our shipping partner to resolve any issues as quickly as possible.

7. Shipping Restrictions

  • Currently, we ship only within Egypt. International shipping will be introduced in the future.

8. Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order.
  • We will arrange for an exchange or replacement after reviewing the case.

9. Changes to the Shipping Policy

  • We reserve the right to update this shipping policy at any time. Updates will be posted on this page.